What is your cancellation policy?Updated 2 months ago
If you would like to cancel your order, please contact our support team as soon as possible at:
Orders can only be cancelled before they are processed or shipped. Once an order has entered fulfillment or has already been dispatched, cancellation may no longer be possible.
If your cancellation request is successful, you will receive a confirmation by email.
If the order has already shipped, you may still request a return after delivery according to our Return & Refund Policy.
Please always include:
- Your order number
- The email address used for the order
- Your cancellation request
For full details, please refer to our Terms of Service and Return & Refund Policy.