Do I have to pay customs or import taxes?Updated 2 months ago
Customs duties, import taxes, and VAT charges depend on the destination country and local import regulations.
Orders Within the European Union (EU)
For orders shipped within the European Union, VAT is usually already included in the final checkout price. In most cases, no additional customs duties or import fees will apply after delivery.
Business customers within the EU may enter a valid VAT number during checkout for tax-exempt intra-community purchases, where applicable and legally valid.
Orders to the United Kingdom (UK)
We currently offer DDP (Delivered Duty Paid) shipping to the United Kingdom.
This means that import duties and taxes are generally handled before delivery, allowing for a smoother delivery experience without additional customs charges upon arrival.
Orders Outside the European Union (Non-EU Countries)
For deliveries to countries outside the EU, shipments are generally sent under DAP (Delivered At Place) terms.
This means:
- Import taxes
- Customs duties
- Brokerage or handling fees
may be charged by local customs authorities or shipping carriers before delivery.
These charges are outside of our control and must be paid by the customer where applicable.
Customer Responsibility
The customer is responsible for:
- Checking local import regulations before placing an order
- Paying any applicable import duties or customs fees
- Providing accurate shipping and customs information
If a shipment is refused due to unpaid customs charges, additional return shipping costs or deductions may apply to the refund.
Customs Delays
Customs inspections may occasionally delay delivery times. Unfortunately, we cannot influence customs processing once the shipment has entered the destination country.
If you have questions regarding customs or import procedures, we recommend contacting your local customs office before placing your order.
For additional assistance, please contact: